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Client Management Information System (CMIS)
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Web-based Client Management Information System for different services offered by the organization to handle more than 100,000 active and non active client profile, function includes client profile, subscriber registration, general service request, specific ad hoc service request, installation & maintenance request, enquiry request, etc. |
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Target users include call centre operation, care workers, management for data analysis, etc. |
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Beneficiary party includes all needed elders / persons in Hong Kong, CMIS had successfully assisted clients to provide quality service and increase number of clients more than 6 times within few years of core system implementation. |
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