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Business Intelligence Solution
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Supports strategic decision by setting up KPIs, e.g.
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Customer KPI - focuses on Profile / Demographics, Marketing Performance, Loyalty Program, Agent Performance. |
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Taskforce KPI - focuses on Profile / Demographics, Qualification Analysis, Skill Set Analysis, Experience Analysis, Job Satisfaction. |
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Process KPI - focuses on Process Analysis, E-Commerce Operation, Call Centre Operation, Procurement Analysis, Inventory & Warehouse Management. |
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Financial KPI - focuses on Periodic P&L by Different Categories, Financial Reporting, Accounting Compliance, Risk Management, What-If Analysis. |
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Data Integration between multiple data sources. |
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Easy Extraction Transformation & Loading (ETL) of data. |
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Eye catching graphical presentation in Dashboard, Ah-hoc Report. |
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Enable data mining and aggregation with Data Universes and OLAP Cubes. |
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